Metaphors can get people to think about the essence of organizations and how they work.
Take the U.S. Army’s command-and-control structures, generals believe that their decisions can steer what infantry platoons do in the field. Yet the metaphor of the “fog of war” and a history of misunderstanding orders at the company and platoon levels during battles suggest that even in command-and-control structures,decisions moving down the chain of authority may turn out far differently than intended. Novels and memoirs from War and Peace to Jarhead, films from The Longest Day to Platoon, and officer and enlisted men reports make that point.
School district organizational charts resemble military organizations with structures showing authority flowing downward from the board of education to teachers. Here also, the belief that policymakers can frame problems, adopt solutions, and steer classroom practice prevails. Yet school districts are hardly command-and-control operations since new policies…
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